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Every order ships free — no minimum purchase, no hidden fees. Your total at checkout is all you pay.
Processing: Orders ship within 1–3 business days after payment confirmation.
Delivery Estimate: Most orders arrive within 6–12 business days after shipping, depending on destination and customs processing.
You will receive a shipping confirmation email with a tracking link once your order is on its way.
We work with trusted global logistics partners to ensure your rug arrives safely and on time.
You can track your order in real time using the link provided in your shipping email.
If your order appears delayed or you have delivery concerns:
Check your tracking link for the latest updates
Contact your local postal carrier or customs office if applicable
Email us at [email protected] with your order number and details
We’re here to help resolve any shipping-related questions quickly.
All prices are in USD and do not include import duties or taxes, which may be applied by your country’s customs authority.
Any applicable customs fees are the responsibility of the recipient.
Returns are easy and supported within 60 days. See our Refund Policy for details.
For returns, we provide a prepaid return label to make the process seamless.
We’re just an email away:
[email protected]
We aim to reply within 24 hours on business days.
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